Privacy Policy

1. About this Policy

This Privacy Policy explains how ARINAGE LLC ("ARINAGE", "we", "us" or "our") collects, uses, stores and shares personal information in connection with arinage.com, enquiries submitted through the website, and our artificial intelligence, software, automation, data and technology consulting services.

2. Information We Collect

We may collect information that you provide directly to us, including your name, email address, company or organisation, the content of your enquiry, project requirements, and information you choose to provide during a business relationship. Where necessary to deliver contracted services, we may also process business contact details, technical information, project data, account information supplied for integrations, and other information reasonably required to perform the agreed work.

We do not ask users to submit passports, identity documents, banking credentials or other sensitive KYC materials through the public website contact form.

3. Website and Technical Data

When you access the website, standard technical information may be processed by hosting, security or infrastructure providers, such as IP address, browser type, device information, request logs, date and time of access, and pages requested. This information may be used to operate, secure and diagnose the website.

4. How We Use Information

We use personal information to respond to enquiries; evaluate potential projects; prepare, enter into and perform agreements; design, develop, integrate, operate or support technology solutions; communicate with clients and business contacts; maintain security; prevent misuse; comply with legal obligations; establish or defend legal claims; and improve our services and operations.

5. Legal Bases and International Users

Depending on your location and applicable law, we process information where necessary to take steps at your request before entering into a contract, perform a contract, comply with legal obligations, pursue legitimate business interests, or where you have provided consent. If the GDPR, UK GDPR or similar privacy legislation applies to you, these grounds are intended to operate as the relevant lawful bases for processing.

6. Service Providers and AI Infrastructure

We may use third-party service providers to operate our business and deliver technology services, including website hosting, communications, contact-form processing, cloud infrastructure, software development tools, analytics, security services and artificial intelligence or model providers. These providers may process information on our behalf or under their own applicable terms. We seek to limit disclosures to information reasonably necessary for the relevant purpose.

The website contact form is processed using Formspree. Information submitted through that form is transmitted through Formspree's infrastructure for delivery to ARINAGE.

7. Client Data and AI Projects

For client projects, the categories of data, permitted uses, retention, security requirements and responsibilities may be governed by a separate agreement, statement of work, data processing agreement or other project documentation. We do not claim ownership of client confidential information merely because it is processed in connection with a project.

8. Disclosure of Information

We may disclose information to contractors and service providers supporting our operations; professional advisers; technology and infrastructure providers used for an agreed project; authorities where disclosure is required by applicable law or valid legal process; or a successor in connection with a merger, acquisition, financing, reorganisation or sale of all or part of the business. We do not sell personal information as a standalone business activity.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business and legal records, comply with applicable law, resolve disputes and enforce agreements. Retention periods may vary according to the nature of the information and the relevant relationship.

10. Security

We use reasonable administrative, technical and organisational measures designed to protect information against unauthorised access, loss, misuse, alteration or disclosure. No method of electronic transmission or storage can be guaranteed to be completely secure.

11. International Transfers

ARINAGE is a United States company and may work with clients, contractors and technology providers in multiple countries. Information may therefore be processed outside your country of residence. Where required by applicable law, appropriate safeguards will be used for international transfers.

12. Your Rights

Depending on applicable law, you may have rights to request access to, correction of, deletion of, restriction of or objection to processing of your personal information, and in some cases data portability or withdrawal of consent. Requests may be submitted through the contact form on arinage.com. We may need to verify your identity before completing a request.

13. Children

ARINAGE's business services and website are not directed to children, and we do not knowingly solicit personal information from children through this website.

14. Third-Party Websites

The website may link to third-party websites or services. Their privacy practices are governed by their own policies, and ARINAGE is not responsible for those practices.

15. Changes to this Policy

We may update this Privacy Policy to reflect changes in our services, technology or legal requirements. The effective date shown above indicates the current version.

16. Contact

Privacy enquiries and data-rights requests may be submitted through the contact form available at arinage.com.